About Film Roll Keychains – mymoonlampau

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  • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email: photomoonlamp@gmail.com
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About Film Roll Keychains

1 Will the photos be appropriately adjusted?
Please provide a rectangular picture, our craftsman will make it according to the best production effect.

2 Will the photos turn out clear?
It depends on the photos you upload, we suggest you upload high resolution and clear ones.

3 How to roll back the film?
It needs you to rewind the roll and it will be pulled back into the container.

4 How long to get it after making an order?
Normally we need 3 to 5 days to produce it for you. The standard shipping takes 10 to 15 business days and express shipping takes 3 to 4 business days.